saldoLegal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. saldo operates only in regions where our platform is permitted to function. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction. This page sets out our legal position and your obligations when you use saldo.

Our platform provides sports betting (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, esports), live dealer games (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). We accept deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). All transactions are subject to account verification and standard processing windows.

By accessing saldo, you acknowledge that you have read this notice and agree to its terms. If you do not agree, do not use our platform.

Service Availability and Jurisdiction

Our services are available only where local law permits. We do not operate in jurisdictions where online wagering is prohibited. If you are accessing saldo from a location where our services are not available, your account may be suspended or closed without notice.

Users in Jakarta, Surabaya, Bandung, Medan, and other regions of Indonesia should verify that online gaming is permitted in their specific location before creating an account. We are not responsible for any legal consequences arising from your use of saldo in a jurisdiction where such use is prohibited.

We reserve the right to restrict or deny access to saldo from any jurisdiction at any time, without notice. If your account is restricted due to jurisdiction, any remaining balance will be returned to your registered payment method, subject to verification.

Account Eligibility and User Obligations

To create an account on saldo, you must be at least 18 years old and a resident of a jurisdiction where our services are available. You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials.

You agree not to use saldo for any illegal purpose or in violation of any applicable law. You agree not to engage in fraud, money laundering, or any activity that violates our terms. We reserve the right to suspend or close your account if we detect such activity.

You acknowledge that you are using saldo at your own risk. We do not guarantee any outcome from your use of our platform. All bets and games carry inherent risk, and you may lose money.

Payment Methods and Withdrawal Policy

We accept deposits via six payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits are processed by our payment partners, not directly by saldo. We are not responsible for delays or errors caused by your bank or wallet provider.

Withdrawals are processed to the same payment method you used for your deposit. Before your first withdrawal, we require full KYC verification — a photo of your ID and confirmation of your legal name. Withdrawal review windows vary by payment method and are subject to standard processing times. We do not guarantee subject to verification processing.

• Deposits are non-refundable once confirmed by your payment provider.
• Withdrawal requests are subject to verification and may be delayed if we detect unusual activity.
• We reserve the right to request additional documentation before processing a withdrawal.
• Large withdrawals may be subject to extended review periods.

Data Protection and Privacy

We collect and process your personal data in accordance with applicable data protection law. Your data is encrypted and stored securely. We do not sell your data to third parties. For full details on how we handle your data, see our Privacy Policy

We may share your data with payment processors, regulators, and law enforcement if required by applicable law. We may also share anonymized data for analytics and platform improvement purposes.

Limitation of Liability

saldo is provided on an "as is" basis. We do not guarantee uninterrupted service, error-free operation, or any specific outcome from your use of our platform. We are not liable for any indirect, incidental, or consequential damages — including loss of profits, loss of data, or business interruption — arising from your use of saldo.

Our total liability to you for any claim is limited to the amount you have deposited into your account. This limitation applies to all claims, whether based on contract, tort, negligence, or any other legal theory.

Dispute Resolution

If you have a dispute with saldo, contact our support team via the Help section in your account. We will investigate your dispute and respond within a reasonable timeframe. If you are not satisfied with our response, you may escalate your dispute to our management team for further review.

Any dispute arising from your use of saldo is subject to the laws of the jurisdiction where saldo operates. You agree to resolve disputes through our internal process before pursuing any legal action.

Terms, Changes, and Contact

This legal notice is part of our overall terms of service. For complete terms, see our Terms and ConditionsWe may update this notice at any time. Changes take effect when we publish them on this page. Your continued use of saldo after changes are published constitutes acceptance of the updated notice.

For questions about this legal notice, contact our support team via the Help section in your saldo account or visit our FAQ pageWe are available in English and Indonesian. You can also review our About us page for more information about our platform and commitments.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.